EXCHANGE/ RETURN FORM


    We sincerely apologize that the product did not meet your expectations. This form helps us process exchange and return requests smoothly. Please bear with us as we review your request—we are committed to making sure you are satisfied.

    • 1.Please note that it may take 5-6 working days to process your request.

    • 2.We accept returns/exchanges within 15 days of purchase.

    • 3.Perfumes should have at least 90% of the product remaining in the bottle.

    • 4.Returns and exchanges are only applicable to 50ML perfume bottles.


    All returns should be sent to: Plot number 348 C.P and Berar Housing Society, Karachi.
    For further queries about exchanges and returns, please contact us through Whatsapp at +92 339 3536368 or email at element92pk@gmail.com.




    What problem are you facing? *

    Common Problem and Solution: If you find it too light, try spraying more generously on both skin and clothes.

    Bottle Broken/DamagedBottle LeakedSpray/Atomizer not WorkingScent is too strongScent is too lightI'm not liking the scentScent is not lasting/fading quicklyScent is completely different from what was expected.Other

    What would you like to request? *

    If your sprayer/atomizer is not working, please choose "replace" and we will send you a new atomizer/sprayer.

    Replace (Get your current perfume replaced with the same perfume)Exchange (Get your current perfume replaced with a different perfume)Refund (Return the perfume and get a refund)